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>> Customer Service :: By Matthew Callahan on 2001-03-09 Print This Field Performance | Share This Field Performance Marshall, Let me start by saying that your approach to customer service is incredible at the very least. The typical company today hasn't the slightest idea who the consumer is, let alone asks them how they like the product they've purchased. Between the answers you provide on the forum and the Tech Guide you created to help those of us with less experience, you really have created a spectacular place for your customers to get more than what they're paying for. Most companies sell their product and wave goodbye. You help us make our decisions, provide a truly outstanding product, and keep an open line of communication. That makes me feel like I'm at home when I visit your web site and read through the posts on the forum. When I post a question, you even know what gun I'm using. I can say thanks enough for the fellowshipyou and the others on the forum provide.
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